.page-faq {
  color: var(--text);
  font-family: var(--font-sans);
  background: var(--bg);
}

/* 顶部横幅 */
.page-faq .faq-hero {
  position: relative;
  min-height: 420px;
  display: flex;
  align-items: flex-end;
  overflow: hidden;
  background: #0a0a0a;
}
.page-faq .faq-hero-bg {
  position: absolute;
  inset: 0;
  z-index: 0;
}
.page-faq .faq-hero-bg img {
  display: block;
  width: 100%;
  height: 100%;
  object-fit: cover;
  max-width: 100%;
}
.page-faq .faq-hero-mask {
  position: absolute;
  inset: 0;
  z-index: 1;
  background: linear-gradient(180deg, rgba(10,10,10,0.5) 0%, rgba(10,10,10,0.76) 55%, rgba(10,10,10,0.95) 100%);
}
.page-faq .faq-hero-inner {
  position: relative;
  z-index: 2;
  padding-block: 96px 56px;
}
.page-faq .faq-hero-label {
  display: inline-block;
  margin-top: 28px;
  color: #D4AF37;
  font-size: 0.78rem;
  letter-spacing: 0.3em;
  text-transform: uppercase;
  border: 1px solid rgba(212,175,55,0.35);
  border-radius: 999px;
  padding: 6px 14px;
}
.page-faq .faq-hero-title {
  margin: 18px 0 0;
  font-family: var(--font-serif);
  font-weight: 900;
  font-size: clamp(1.7rem, 4.8vw, 3.2rem);
  line-height: 1.25;
  color: var(--cream);
  max-width: 760px;
  text-shadow: 0 2px 24px rgba(0,0,0,0.55);
}
.page-faq .faq-hero-desc {
  max-width: 680px;
  margin: 18px 0 0;
  color: rgba(245,245,220,0.82);
  line-height: 1.8;
  font-size: 0.95rem;
  font-weight: 300;
}

/* 快速帮助 / 问题分组 */
.page-faq .faq-groups {
  position: relative;
  padding-block: 32px 96px;
  background-image:
    linear-gradient(rgba(212,175,55,0.05) 1px, transparent 1px),
    linear-gradient(90deg, rgba(212,175,55,0.05) 1px, transparent 1px);
  background-size: 32px 32px;
  border-top: 1px solid rgba(212,175,55,0.12);
  border-bottom: 1px solid rgba(212,175,55,0.12);
}
.page-faq .faq-search-sticky {
  position: sticky;
  top: calc(var(--header-height) + 12px);
  z-index: 30;
  display: flex;
  flex-direction: column;
  gap: 12px;
  padding: 14px;
  background: rgba(10,10,10,0.88);
  border: 1px solid rgba(212,175,55,0.28);
  border-radius: 18px;
  box-shadow: 0 18px 50px rgba(0,0,0,0.45);
  backdrop-filter: blur(10px);
}
.page-faq .faq-sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}
.page-faq .faq-search-box {
  flex: 1 1 280px;
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 4px 16px;
  background: rgba(0,0,0,0.55);
  border: 1px solid rgba(212,175,55,0.45);
  border-radius: 999px;
  transition: border-color 0.24s ease, box-shadow 0.24s ease;
}
.page-faq .faq-search-box:focus-within {
  border-color: #D4AF37;
  box-shadow: 0 0 0 3px rgba(212,175,55,0.18);
}
.page-faq .faq-search-icon {
  flex: none;
  color: #D4AF37;
  display: block;
}
.page-faq .faq-search-input {
  flex: 1;
  min-width: 0;
  width: 100%;
  padding: 9px 0;
  background: transparent;
  border: 0;
  outline: none;
  color: var(--cream);
  font-family: var(--font-sans);
  font-size: 0.92rem;
  font-weight: 300;
}
.page-faq .faq-search-input::placeholder {
  color: rgba(139,134,130,0.75);
}
.page-faq .faq-search-input::-webkit-search-cancel-button {
  -webkit-appearance: none;
}
.page-faq .faq-hot-tags {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
  flex: none;
}
.page-faq .faq-hot-label {
  color: var(--muted);
  font-size: 0.82rem;
  white-space: nowrap;
}
.page-faq .faq-tag {
  display: inline-block;
  padding: 6px 14px;
  border: 1px solid rgba(212,175,55,0.28);
  border-radius: 999px;
  color: var(--cream);
  font-size: 0.8rem;
  font-weight: 400;
  text-decoration: none;
  transition: background 0.24s ease, border-color 0.24s ease, color 0.24s ease;
}
.page-faq .faq-tag:hover,
.page-faq .faq-tag:focus-visible {
  background: rgba(212,175,55,0.14);
  border-color: #D4AF37;
  color: #F5F5DC;
}
.page-faq .faq-tag--jade {
  border-color: rgba(4,106,56,0.55);
  color: #7FC6A9;
}
.page-faq .faq-tag--jade:hover,
.page-faq .faq-tag--jade:focus-visible {
  background: rgba(4,106,56,0.18);
  border-color: #046A38;
  color: #F5F5DC;
}
.page-faq .faq-groups-head {
  max-width: 880px;
  margin: 48px 0 40px;
}
.page-faq .faq-groups-title {
  margin: 10px 0 0;
  font-family: var(--font-serif);
  font-weight: 900;
  font-size: clamp(1.4rem, 3vw, 2rem);
  color: var(--cream);
}
.page-faq .faq-groups-desc {
  margin: 10px 0 0;
  color: var(--muted);
  line-height: 1.7;
  font-size: 0.92rem;
}

/* 分组与手风琴 */
.page-faq .faq-group {
  max-width: 880px;
  margin-bottom: 56px;
}
.page-faq .faq-group-title {
  display: flex;
  align-items: center;
  gap: 12px;
  margin: 0 0 20px;
  padding-bottom: 12px;
  border-bottom: 1px solid rgba(212,175,55,0.28);
  font-family: var(--font-serif);
  font-weight: 700;
  font-size: 1.25rem;
  color: var(--cream);
}
.page-faq .faq-group-num {
  color: #D4AF37;
  font-size: 0.82rem;
  letter-spacing: 0.12em;
  border: 1px solid rgba(212,175,55,0.35);
  border-radius: 999px;
  padding: 4px 10px;
  background: rgba(212,175,55,0.08);
}
.page-faq .faq-item {
  margin-bottom: 14px;
  background: rgba(20,20,20,0.72);
  border: 1px solid rgba(212,175,55,0.16);
  border-radius: 4px;
  transition: border-color 0.24s ease, background 0.24s ease;
}
.page-faq .faq-item:hover {
  border-color: rgba(212,175,55,0.36);
}
.page-faq .faq-item[open] {
  border-color: rgba(212,175,55,0.48);
  background: rgba(26,24,18,0.8);
}
.page-faq .faq-question {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  list-style: none;
  width: 100%;
  padding: 18px 20px;
  margin: 0;
  cursor: pointer;
  background: transparent;
  border: 0;
  color: var(--cream);
  font-family: var(--font-sans);
  font-size: 0.98rem;
  line-height: 1.5;
  text-align: left;
}
.page-faq .faq-question::-webkit-details-marker {
  display: none;
}
.page-faq .faq-q-text {
  flex: 1;
  font-weight: 500;
}
.page-faq .faq-arrow {
  flex: none;
  width: 9px;
  height: 9px;
  border-right: 2px solid #D4AF37;
  border-bottom: 2px solid #D4AF37;
  transform: rotate(45deg);
  transition: transform 0.3s ease;
  margin-right: 6px;
}
.page-faq .faq-item[open] .faq-arrow {
  transform: rotate(225deg);
}
.page-faq .faq-answer {
  display: none;
  padding: 4px 22px 20px;
  margin: 0;
  background: rgba(212,175,55,0.06);
  border-top: 1px dashed rgba(212,175,55,0.18);
}
.page-faq .faq-item[open] .faq-answer {
  display: block;
  animation: faqFadeIn 0.32s ease;
}
.page-faq .faq-answer p {
  margin: 0;
  padding-top: 14px;
  color: rgba(245,245,220,0.82);
  line-height: 1.8;
  font-size: 0.92rem;
  font-weight: 300;
}
.page-faq .faq-answer a {
  color: #D4AF37;
  text-decoration: underline;
  text-underline-offset: 3px;
  transition: opacity 0.2s ease;
}
.page-faq .faq-answer a:hover,
.page-faq .faq-answer a:focus-visible {
  opacity: 0.8;
}
@keyframes faqFadeIn {
  from {
    opacity: 0;
    transform: translateY(-8px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

/* 联系人工 */
.page-faq .faq-contact {
  padding-block: 0 96px;
}
.page-faq .faq-contact-card {
  display: grid;
  grid-template-columns: 1fr;
  background: linear-gradient(135deg, rgba(212,175,55,0.12), rgba(10,10,10,0.9) 45%);
  border: 1px solid rgba(212,175,55,0.3);
  border-radius: 4px;
  overflow: hidden;
}
.page-faq .faq-contact-media {
  min-height: 220px;
}
.page-faq .faq-contact-media img {
  display: block;
  width: 100%;
  height: 220px;
  object-fit: cover;
  max-width: 100%;
  border-bottom: 1px solid rgba(212,175,55,0.2);
}
.page-faq .faq-contact-body {
  padding: 32px 24px;
}
.page-faq .faq-contact-title {
  margin: 12px 0 0;
  font-family: var(--font-serif);
  font-weight: 900;
  font-size: clamp(1.3rem, 2.6vw, 2rem);
  line-height: 1.4;
  color: var(--cream);
}
.page-faq .faq-contact-desc {
  margin: 14px 0 0;
  max-width: 560px;
  color: var(--muted);
  line-height: 1.8;
  font-size: 0.92rem;
}
.page-faq .faq-notice {
  margin: 16px 0 0;
  padding: 12px 16px;
  max-width: 560px;
  background: rgba(224,17,95,0.08);
  border-left: 3px solid #E0115F;
  color: rgba(245,245,220,0.8);
  font-size: 0.85rem;
  line-height: 1.7;
}
.page-faq .faq-contact-list {
  list-style: none;
  margin: 24px 0 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
  border-top: 1px solid rgba(212,175,55,0.14);
}
.page-faq .faq-contact-item {
  display: grid;
  grid-template-columns: 92px 1fr;
  gap: 14px;
  padding: 12px 4px;
  border-bottom: 1px solid rgba(212,175,55,0.14);
}
.page-faq .faq-contact-label {
  color: #D4AF37;
  font-size: 0.82rem;
  letter-spacing: 0.08em;
}
.page-faq .faq-contact-value {
  color: var(--cream);
  font-size: 0.92rem;
  word-break: break-word;
}
.page-faq .faq-contact-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 26px;
}

/* 桌面布局 */
@media (min-width: 760px) {
  .page-faq .faq-hero-inner {
    padding-block: 120px 64px;
  }
  .page-faq .faq-search-sticky {
    flex-direction: row;
    align-items: center;
    border-radius: 999px;
  }
  .page-faq .faq-contact-body {
    padding: 40px 40px;
  }
  .page-faq .faq-contact-list {
    grid-template-columns: 1fr 1fr;
    gap: 0 24px;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-group--offset {
    margin-left: 9%;
  }
  .page-faq .faq-contact-card {
    grid-template-columns: minmax(240px, 340px) 1fr;
  }
  .page-faq .faq-contact-media,
  .page-faq .faq-contact-media img {
    height: 100%;
    min-height: 340px;
    border-bottom: 0;
    border-right: 1px solid rgba(212,175,55,0.2);
  }
  .page-faq .faq-contact-body {
    padding: 44px 48px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-item[open] .faq-answer {
    animation: none;
  }
  .page-faq .faq-arrow,
  .page-faq .faq-search-box,
  .page-faq .faq-tag,
  .page-faq .faq-item {
    transition: none;
  }
}